Crucial Conversations
Tools for Talking When Stakes Are High
What's it about
Ever avoid a tough conversation for fear of making things worse? Learn the skills to stay calm, speak persuasively, and get the results you want, even when emotions run high. This is your guide to transforming conflict into productive dialogue at work and at home. Dive into a proven framework for preparing for and executing difficult talks. You'll learn the secret to starting on the right foot, making it safe for others to share their views, and moving from disagreement to action without creating resentment or misunderstandings.
Meet the author
The co-founders of VitalSmarts, an award-winning leadership training company, these four New York Times bestselling authors have advised leaders at more than 300 of the Fortune 500. Their groundbreaking work stems from decades of research observing top performers in high-stakes situations, distilling the behaviors that separate the best from the rest. This unique social science approach provides proven, practical tools to transform difficult conversations into opportunities for agreement and results.
What's it about
Ever avoid a tough conversation for fear of making things worse? Learn the skills to stay calm, speak persuasively, and get the results you want, even when emotions run high. This is your guide to transforming conflict into productive dialogue at work and at home. Dive into a proven framework for preparing for and executing difficult talks. You'll learn the secret to starting on the right foot, making it safe for others to share their views, and moving from disagreement to action without creating resentment or misunderstandings.
Meet the author
The co-founders of VitalSmarts, an award-winning leadership training company, these four New York Times bestselling authors have advised leaders at more than 300 of the Fortune 500. Their groundbreaking work stems from decades of research observing top performers in high-stakes situations, distilling the behaviors that separate the best from the rest. This unique social science approach provides proven, practical tools to transform difficult conversations into opportunities for agreement and results.
The Script
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