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First, Break All The Rules

What The Worlds Greatest Managers Do Differently

13 minMarcus Buckingham,Curt Coffman

What's it about

Tired of management advice that doesn't work? Discover the counterintuitive secrets of the world's greatest managers. This summary reveals why you should stop trying to "fix" your employees' weaknesses and instead focus on magnifying their strengths to unlock explosive team performance and engagement. You'll learn the 12 core questions that measure employee satisfaction and predict business outcomes. Based on a massive Gallup study of over 80,000 managers, this guide provides a practical framework for selecting for talent, defining the right outcomes, and motivating your people to excel in their roles.

Meet the author

As senior leaders at Gallup, Marcus Buckingham and Curt Coffman led a groundbreaking 25-year study of over one million employees to uncover the secrets of high-performing managers. This unprecedented research, involving more than 80,000 managers, provided the empirical data and powerful real-world stories behind their revolutionary, strengths-based approach to management. Their work fundamentally shifted the global conversation on how to attract, retain, and develop top talent by focusing on what truly motivates individuals to excel.

First, Break All The Rules book cover