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Words That Work

It's Not What You Say, It's What People Hear

12 minFrank Luntz

What's it about

Ever wonder why your message falls flat while others inspire action? Learn how to craft words that truly connect and persuade. This summary reveals the secrets to making your ideas stick, ensuring you're not just heard, but that people actually listen and agree with you. You'll discover Frank Luntz's 10 rules of effective language, from the power of simplicity to the importance of context. Uncover how to choose words that create emotional responses, build trust, and win arguments. Stop talking past people and start speaking their language to achieve your goals.

Meet the author

Frank Luntz is one of America's most honored communication professionals, a renowned political consultant and pollster who has advised Fortune 500 CEOs and world leaders. His groundbreaking work analyzing public opinion and crafting messages revealed a simple, powerful truth: the specific words we choose determine success or failure. Through decades of focus groups and polling, Luntz has deciphered the science behind language that truly connects, persuades, and motivates, culminating in the powerful insights shared in Words That Work.

Words That Work book cover